Our Guarantee: Lighthouse Hobbies only sells NEW, Quality merchandise being offered by reputable manufacturers worldwide. Inevitably, there may be an occasional problem. All items offered in our catalog have the warranty period outlined by the manufacturer. LightHouse Hobbies will replace items damaged in shipping or that are defective. The manufacturer will make items missing parts whole or LightHouse Hobbies will accept the item and credit the customer or replace the defective item.
Returns: No Returns will be accepted by LightHouse Hobbies WITHOUT a prior Return Authorization (RA) number, issued by LightHouse Hobbies. Contact us at Returns@LightHouseHobbies.com; please include a description of the problem... All returns, claims for Warranty, claims for missing parts, and requests for RA numbers MUST be made within seven (7) days of receipt of the merchandise. Items that are being returned for merchandise credit and are not defective, must be returned to us in their original packaging, unused, sealed, and in saleable condition. All returns of this nature are subject to a 15% restocking fee.
Clearance Items: All sales final, products are sold as is.
Pricing: Our Web Site Prices are on average, 20% off published manufacturer list prices.
Backorders: Due to manufacturer timetables, some items may be temporarily out of stock. LightHouse Hobbies makes every effort to list only items that are readily available, but occasional we miss an item. LightHouse Hobbies will contact the customer for specific instructions. No substitutions will be made without customer approval. Backordered items WILL NOT be charged a separate shipping fee.
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